How to work with a virtual assistant

How to work with a Virtual Assistant

The VA industry is one of the fastest growing industries in the UK today and every day it would appear that a new website pops up. So to, it would seem, do stories of appalling work, unprofessionalism, and bad experiences. Without a doubt hiring a VA can have tremendous advantages to a small business owner or single entrepreneur but without knowing what to look for in a virtual assistant it could leave a bitter taste in your mouth.

So what should you do to enable that you get the best value for money for your business and that your professional working experience is a positive one?

Research the industry. Do not hire the first VA you find on the internet. Make sure that the fit will work. Is the VA responsive to your needs and are they on your wavelength? Many VAs have great websites (and there are many more that do not!) but can they actually do what is required from them, efficiently and cost effectively? If the fit still does not work after a trial period, don’t give up. Try another VA.


Know what to delegate and communicate this clearly. What time consuming tasks are taking up your valuable time and preventing things from getting done? What essential skills are you lacking that another professional could handle for you?
Remember it is your responsibility to communicate your needs clearly and precisely. Understandably there will be a learning curve at the start but good communication and confirmation that you are fully understood, will ensure that your VA evolves with you and your business. They truly will become a valuable asset to your company.

Understand that a virtual assistant is a business professional and a business owner themselves. They are not a subordinate or employee. In fact they are actually a business equal and the relationship you have with them should be that of a partnership. It is important to realize that you cannot dictate how the work you have contracted is carried out. All work should be completed within an agreed timeframe and for an agreed price but resist the urge to control the situation. Relax and understand that it is being handled by a professional who can and will deliver for you.